Terms and Conditions of booking.
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All rates quoted are for 2 persons
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Additional persons are charged at $35 per person per night, this includes children excluding infants under 1.
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A deposit is required for all bookings, however some third party booking websites may require full payment when booking. Please check cancellation policies on external booking sites as they may be different to ours. If booking directly cancellations are free until one month before check in. After that you will be charged the amount of one night and if cancelled 24 hours before check in you will be charged the full amount.
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Upon your arrival there are a small amount of guest amenities for your use (tea, coffee, sugar, milk, soaps, toilet paper etc). Please note we are not a hotel so due to cost constraints these cannot be restocked during your stay.
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In the cooler months Villas will have some firewood supplied. Again due to cost constraints this is limited and if you wish to restock your supply bags can be purchased at both service stations in town or Blossoms nursery on Ocean Beach Road.
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All promotional pricing / packages are not-applicable for public holidays and / or school holiday periods.
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Upon vacating your accommodation we request that it is left in a condition similar if not the same as when you arrived. This means dishes washed, cooking equipment clean, fridge clean, dog hair removed (if applicable) etc. Any accommodation that requires additional cleaning than what we carry out as a 'standard vacate clean' may incur charges of $50 per hour.
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Pets: A one off fee of $85 is required per pet. We allow 1 big dog or 2 small/ medium dogs. Please contact us to discuss if you wish to bring your fury friend on holiday with you. We request that they refrain from sitting on any furniture including beds and stay out of the bedrooms in the villas. Preferably take pets with you while on day trips. If pets are to be left alone please leave them in the laundry (if in a villa). Please make sure you clean up after your pet. Any additional time required by our cleaning staff to clean up after a guests pet will be an additional charge of $50 per hour. Any damage caused by pets will also be charged back to the guest. Spring Bay Villas is a peaceful location so we cannot have dogs stay with us that bark.
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Long term stays: During the quieter months long term rates can be discussed on an individual basis. Some long term arrangements may require extra cleans which will be included and form part of the overall rate.
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Bookings in general will not be taken over six months in advance.
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Early departure from your booking or stay with us is non-refundable.
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All promotional deals offered, guests can only accept one per visit (no cross promotional offers).
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**Management reserves the right to amend 'Booking Terms' without prior notice to guests. Similarly management can process cancellations at their discretion.