Terms and Conditions of booking.
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All rates quoted are for 2 persons
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Additional persons are charged at $25 per person per night, this includes children excluding infants.
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Deposit: A non-refundable $200 deposit is required for all bookings. Some third party booking websites may require full payment once confirmation to proceed is given by the guest. Cancellations made the month prior to arrival dates may require full payment unless replacement guests to the same value can be found. Refunds generally will not be granted once full payment is processed; alternate booking dates will be offered. Credit card payments have a 1.9% charge attached.
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Upon your arrival there are a small amount of guest amenities for your use (tea, coffee, sugar, milk, soaps, toilet paper etc). Please note we are not a hotel so due to cost constraints these cannot be restocked during your stay.
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In the cooler months Villas will have some firewood supplied. Again due to cost constraints this is limited and if you wish to restock your supply bags can be purchased at both service stations in town or Blossoms nursery on Ocean Beach Road.
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Payments for December & January bookings, will be fully charged in advance (from Nov 1st onwards) due to high demand for accommodation prior to commencement of the holiday season. Refunds during this period will NOT be granted. 'Early bird bookings' will be charged half the booking amount on the booking date and the remainder the month before your arrival date.
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All promotional pricing / packages are not-applicable for public holidays and / or school holiday periods.
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Upon vacating your accommodation we request that it is left in a condition similar if not the same as when you arrived. This means dishes washed, cooking equipment clean, fridge clean, dog hair removed (if applicable) etc. Any accommodation that requires additional cleaning than what we carry out as a 'standard vacate clean' may incur an additional one nights surcharge to cover cost of cleaner and loss of an extra night to new guests.
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Pets: A one off fee of $70 for your (per) pet to stay at the villas (we do not allow pets to stay our studios). Please contact us to discuss if you wish to bring your loved one on holiday with you. If you do have your pet staying with you at our villas we request that they refrain from sitting on any furniture including beds. If pets are to be left alone while you are out and about please only leave them in the laundry area of the villas. Please make sure there are is no poo or other 'gross' stuff left inside or outside the villas prior to your departure. We can not have dogs stay with us that bark so if yours does I am sorry but they cannot stay with us. Any additional time required by our cleaning staff to clean up after a guests pet will be an additional charge of $30 per hour. Any damage caused by your pets will be charged back to the guest. Please note, floor rugs are removed from our villas and studios prior to you and your pets stay.
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Long term stays: During the quieter months long term rates can be discussed on an individual basis. Some long term arrangements may require weekly cleans which will be included and form part of the overall rate.
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Bookings in general will not be taken over six months in advance.
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Early departure from your booking or stay with us is non-refundable.
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All promotional deals offered, guests can only accept one per visit (no cross promotional offers).
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**Management reserves the right to amend 'Booking Terms' without prior notice to guests. Similarly management can process cancellations at their discretion.